Reviews
What passengers say
FlightMoneyBack.eu launched in 2026. On this page, real customer reviews will appear as soon as the first claims have been paid out - we do not post fake testimonials.
ⓘ Our transparency promise
Many claim agencies display "5-star reviews" without a verifiable source. We do not. Only reviews that meet the following criteria appear on this page:
- verifiably linked to a real paid-out claim;
- written by the customer themselves after successful handling;
- via CheckShop.eu or Google Reviews have been submitted (external verification).
Our CheckShop page
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Independent experiences with EU261 claims
Until we have our own reviews, we are collecting publicly available consumer experiences with EU261 claims here in a general sense (a basis for comparing the market):
- Consumentenbond reports that ~80% of eligible passengers never claim - often because they are unaware of the rules;
- AirHelp Score 2024: the average success rate of claim agencies for delays of more than 3 hours is above 80%;
- On escalation to the Dutch Inspectorate for the Environment and Transport (ILT), 90%+ of previously refused claims are still paid out.
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