We claim what the airline refused.
FlightMoneyBack.eu is a Dutch claim handler for passenger rights under EU Regulation 261/2004. We work for consumers across Europe on one principle: you only pay once we have actually recovered money for you.
Our approach
We charge one all-in success fee of 25% of the actual airline payout, without legal surcharges or express fees. The platform records every rule assessment, consent and status change, and contacts a national authority only after the country route has been reviewed internally.
Who is behind it?
FlightMoneyBack is a trading name of Twilper, a Dutch sole proprietorship (Dutch Chamber of Commerce) founded by Gert Snijder. Twilper builds various SaaS tools for consumers and SMEs, including Krants.nl (travel news and search engine for travellers).
In 2024, Gert experienced first-hand how a Turkish flight was delayed by 4 hours - €600 of EU261 compensation was due, and nobody mentioned it. After a successful claim of his own, the idea arose to automate this for others.
Our promises
- ✓ No upfront cost - pure no cure, no pay.
- ✓ 25% all-in bij succes, nooit hoger door verborgen kosten.
- ✓ Operator review before a claim or country-specific escalation is sent.
- ✓ Stripe payment mandate with no upfront charge.
- ✓ Data minimisation and deletion as soon as statutory retention periods allow.
Company details
| Trading name | FlightMoneyBack.eu |
| Company | Twilper (twilper.com), eenmanszaak |
| KvK | 98440217 |
| BTW | NL005332508B94 |
| Address | Merelstraat 64, 8916 AX Leeuwarden, Nederland |
| Contact | info@flightmoneyback.eu |
| Passenger rights authority | Depends on the incident country and internally approved enforcement or ADR route |