EU261 claim - Turkish Airlines
Turkish Airlines flies from Istanbul to almost all of Europe. For departures from an EU airport, EU261 applies in full - Turkish jurisdiction is not a defence.
What to do in case of a delay with Turkish Airlines?
- Keep your boarding pass and booking confirmation - you will need them as evidence.
- Ask at the gate for the cause of the delay (technical / weather / strike) - useful later.
- Check your rights with our free eligibility check - takes 30 seconds.
- If you sign through, we will claim on your behalf with Turkish Airlines - with a country-specific check before an enforcement or ADR route is used.
FAQ - Turkish Airlines
How much compensation do I get with this airline?
The amounts are fixed and apply to every EU261 claim, regardless of the airline: €250 up to 1500 km, €400 for 1500-3500 km, €600 above 3500 km (intercontinental, 4+ hours).
What if this airline refuses to pay?
If no reply arrives, we send a neutral reminder. If the claim is refused, we assess the reasoning and, after a country check, the competent national enforcement or ADR route. Court proceedings fall outside year 1.
Does EU261 also apply to this airline on non-EU routes?
For departures from an EU airport with Turkish Airlines, EU261 applies in full. For inbound flights to the EU from a third country, EU261 only applies to EU carriers - Turkish Airlines is not an EU carrier, so it does not apply.
Flight from Turkish Airlines disrupted?
Check within 30 seconds how much compensation you are entitled to.
Start your claim →