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EU261 claim - TAP Air Portugal

TP Hub: LIS PT EU-carrier

TAP has a strong position on routes to Brazil and Africa. On a missed connection under one booking, the delay is measured at the final destination and not at the stopover.

Compensation
€250 - €600
Main hub
LIS

What to do in case of a delay with TAP Air Portugal?

  1. Keep your boarding pass and booking confirmation - you will need them as evidence.
  2. Ask at the gate for the cause of the delay (technical / weather / strike) - useful later.
  3. Check your rights with our free eligibility check - takes 30 seconds.
  4. If you sign through, we will claim on your behalf with TAP Air Portugal - with a country-specific check before an enforcement or ADR route is used.

FAQ - TAP Air Portugal

How much compensation do I get with this airline?

The amounts are fixed and apply to every EU261 claim, regardless of the airline: €250 up to 1500 km, €400 for 1500-3500 km, €600 above 3500 km (intercontinental, 4+ hours).

What if this airline refuses to pay?

If no reply arrives, we send a neutral reminder. If the claim is refused, we assess the reasoning and, after a country check, the competent national enforcement or ADR route. Court proceedings fall outside year 1.

Does EU261 also apply to this airline on non-EU routes?

For departures from an EU airport with TAP Air Portugal, EU261 applies in full.

Flight from TAP Air Portugal disrupted?

Check within 30 seconds how much compensation you are entitled to.

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