EU261 claim - KLM Royal Dutch Airlines
KLM is the Dutch legacy carrier with an extensive European and intercontinental network from Schiphol. A technical problem or an ATC restriction can cause a delay of three hours or more; only the first is never an extraordinary circumstance.
What to do in case of a delay with KLM Royal Dutch Airlines?
- Keep your boarding pass and booking confirmation - you will need them as evidence.
- Ask at the gate for the cause of the delay (technical / weather / strike) - useful later.
- Check your rights with our free eligibility check - takes 30 seconds.
- If you sign through, we will claim on your behalf with KLM Royal Dutch Airlines - with a country-specific check before an enforcement or ADR route is used.
FAQ - KLM Royal Dutch Airlines
How much compensation do I get with this airline?
The amounts are fixed and apply to every EU261 claim, regardless of the airline: €250 up to 1500 km, €400 for 1500-3500 km, €600 above 3500 km (intercontinental, 4+ hours).
What if this airline refuses to pay?
If no reply arrives, we send a neutral reminder. If the claim is refused, we assess the reasoning and, after a country check, the competent national enforcement or ADR route. Court proceedings fall outside year 1.
Does EU261 also apply to this airline on non-EU routes?
For departures from an EU airport with KLM Royal Dutch Airlines, EU261 applies in full.
Flight from KLM Royal Dutch Airlines disrupted?
Check within 30 seconds how much compensation you are entitled to.
Start your claim →