EU261 claim - KLM Royal Dutch Airlines
KLM is the Dutch legacy carrier with an extensive European and intercontinental network from Schiphol. Despite good average punctuality, technical issues and ATC restrictions can lead to delays of 3+ hours, triggering EU261 compensation.
What to do in case of a delay with KLM Royal Dutch Airlines?
- Keep your boarding pass and booking confirmation - you will need them as evidence.
- Ask at the gate for the cause of the delay (technical / weather / strike) - useful later.
- Check your rights with our free eligibility check - takes 30 seconds.
- If you sign through, we will claim on your behalf with KLM Royal Dutch Airlines - including escalation to the ILT in case of refusal.
FAQ - KLM Royal Dutch Airlines
Does this airline often have delays?
According to publicly available punctuality data, the average arrival delay of KLM Royal Dutch Airlines is around 18 minutes. A delay of 3 hours or more makes your flight eligible under EU261, unless caused by extraordinary circumstances.
How much compensation do I get with this airline?
The amounts are fixed and apply to every EU261 claim, regardless of the airline: €250 up to 1500 km, €400 for 1500-3500 km, €600 above 3500 km (intercontinental, 4+ hours).
What if this airline refuses to pay?
We escalate automatically: after 6 weeks of silence we send a formal notice of default, then a complaint to the Human Environment and Transport Inspectorate (ILT). If they still refuse, we build a cantonal court case file. Almost all refusals change under ILT pressure.
Does EU261 also apply to this airline on non-EU routes?
For departures from an EU airport with KLM Royal Dutch Airlines, EU261 applies in full.
Flight from KLM Royal Dutch Airlines disrupted?
Check within 30 seconds how much compensation you are entitled to.
Start your claim →