EU261 claim - Brussels Airlines
Brussels Airlines (Lufthansa group) is a major player on African routes. Above 3,500 km outside the EU the fixed amount is €600, halved to €300 if the replacement flight arrives less than four hours late (article 7(2)).
What to do in case of a delay with Brussels Airlines?
- Keep your boarding pass and booking confirmation - you will need them as evidence.
- Ask at the gate for the cause of the delay (technical / weather / strike) - useful later.
- Check your rights with our free eligibility check - takes 30 seconds.
- If you sign through, we will claim on your behalf with Brussels Airlines - with a country-specific check before an enforcement or ADR route is used.
FAQ - Brussels Airlines
How much compensation do I get with this airline?
The amounts are fixed and apply to every EU261 claim, regardless of the airline: €250 up to 1500 km, €400 for 1500-3500 km, €600 above 3500 km (intercontinental, 4+ hours).
What if this airline refuses to pay?
If no reply arrives, we send a neutral reminder. If the claim is refused, we assess the reasoning and, after a country check, the competent national enforcement or ADR route. Court proceedings fall outside year 1.
Does EU261 also apply to this airline on non-EU routes?
For departures from an EU airport with Brussels Airlines, EU261 applies in full.
Flight from Brussels Airlines disrupted?
Check within 30 seconds how much compensation you are entitled to.
Start your claim →